eBook: Download Storytelling User Experience Crafting Stories ePub (TXT, KINDLE, PDF) + Audio Version


  • File Size: 5723 KB
  • Print Length: 320 pages
  • Publisher: Rosenfeld Media; 1 edition (April 1, 2010)
  • Publication Date: March 11, 2011
  • Language: English

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Nothing is more persuasive than the well told story. Since most User experiences tools meant to around an action created by a person, to achieve a result, making a history to illustrate the accomplishment or failure of the action is a natural fit. It is also an all natural fit for showing the user's motivation in the first place. The place associated with storytelling in the Usability engineers repertoire in numerous ways you will think is a natural one. However as most usability professionals are trained engineers/scientists the process of developing a story close to their process/product may not come very easy. Most engineers are interested in details and figures and not the softer stuff associated with storytelling. But facts plus figures while being accurate, might not be as compelling since a well crafted history that puts their target audience in the shoes associated with the user, or building the story further in order to show the gains to end up being had in the industry place to get a more functional product. Let's face this storytelling can also be salesmanship.

This particular book addresses the part of storytelling both in Usability testing, Design and Confirming.
Briefly the chapters are listed below. A person can see the subchapters online as you can view inside this guide. I've noted where items actually grabbed my attention.
Chapter 1: Exactly why Stories
Chapter 2: How UX Stories Work
Chapter 3: Stories Begin with Listening (and Observing)
Chapter 4: The Ethics of Stories
Chapter 5: Stories since part of a UX process
Chapter 6: Collecting Stories (as portion of UX Research)
*****(walking through tasks being a persona you usually are more likely to utilize a product like they would certainly. I have done this numerous times and it always astonished me what I find impartial of the design process)
Chapter 7: Selecting Stories (as portion of UX Analysis)
Chapter 8: Using Stories for Design Ideas (how to transform them)
*****(this section got some neat exercises in order to get you thinking of exactly how stories can relate exactly what you want to tell)
Chapter nine: Evaluating with Stories
Chapter 10: Sharing Stories (Managing Up plus Across)
Chapter 11: Crafting a Story
Chapter 12: Considering the Audience
Chapter 13: Combining the Ingredients of the Story
Chapter 14: Developing Structure plus Plot
*****(I found this section very useful where it breaks or cracks down the kind associated with stories than are frequent and how to employ them. )
Chapter 15: Ways in order to tell Stories
Chapter 16: Try Something New

I found this particular book to be a useful primer on how to employ facts to create the story around a product. We think it is natural to do this, nevertheless not necessarily what 1 considers when creating the report. As a participant within many a dry statement presentation, I know tales would help the info come alive., Very well structured. Makes you become a much better storyteller at any stage. After reading it an individual will be more concious of your performance when telling a story so you are able to deliver your current message more efectevely, This particular long-needed book hits the home run. An excellent go through, written by real specialists in the practice associated with UX design. Through very clear and easy-to-understand narrative, the authors artfully convey the two the simplicity and the power of this method. De rigueur for UX practitioners, storytelling is a good indispensable skill for anyone. Even President Obama has discovered the power associated with storytelling [See Period magazine, February 7, last year, p. 22]., While We am a friend associated with Kevin's, this book represents my first exposure in order to his expertise as the user experience professional. I've now put the procedures in the book in order to practical use, and We strongly recommend it in order to anyone who wants a good easy way to obtain started in improving consumer experiences.

I will be one associated with the leading organizers associated with National Robotics Week, the broad initiative supported by industry, academia and nonprofits to raise public awareness of robotics and to celebrate how robots can assist students excel in technology, technology, engineering and math. After the first Countrywide Robotics Week in 04 2010, I begun to consider how we might end up being able to enhance the website for 2011. According to my previous work in human-robot interaction and ethnography, We recognize the importance associated with understanding the user when developing new technology. We haven't had any elegant training in user knowledge, nor are there any kind of UX specialists doing work in my division.

Needless to point out, the concept of reworking the website was overwhelming. We have many, many different groupings with an interest within National Robotics Week -- members of the robotics industry, academic researchers, educators through formal and informal studying settings, students of all age groups, robot hobbyists and much more. We needed a way in order to organize any potential problems that all of these groups got with using the website this year, and I needed a way to undertake it relatively quickly and cheaply.

I dove into _Storytelling for User Experience_ with excitement. Even without a background in user experience, We was in a position to understand exactly why stories are important and find out how to generate my own. I found the plentiful real-life examples and the summaries at the finish of each chapter in order to be particularly helpful. Along with the book in palm, my small team plus I started generating tales to capture the let-downs people had using the present site and to write down ideas the experiences we needed these to have the subsequent year.

Using the techniques presented in the guide, we wrote a overall of seventeen stories. These stories represented more than a dozens of personas and included the mix of both accomplishment and failure stories. We were in a position to combine the own experiences as site administrators with the suggestions we received from users in a way that helped us see functionality issues that we may possibly have missed otherwise. By identifying the issues that appeared in multiple failure stories, we generated the list of the many pressing usability problems; the success stories helped us decide what features would greatest solve those problems. Based on our team's available period and resources, it has been an easy task to prioritize the problems and features.

We now have our list associated with most-needed features, and wish currently working on employing them. Because of _Storytelling with regard to User Experience_, the resulting website will be much simpler for visitors to employ and for us to provide.

I would suggest this particular book to anyone who else wants to improve the functionality of the technology they will create, and especially to people people like me who else have no a strong consumer experience background or the resources to hire an expert in user experience. You will notice that the book is written clearly and that the storytelling methodology is right away accessible and useful., Stories persuade, explain and indulge and storytelling is probably the many important skills for the design researcher. In this particular book Whitney Quesenbery plus Kevin Brooks explain their particular techniques and approach. Typically the book is in part the collection of stories regarding using storytelling in design and style that illustrate how plus where stories fit directly into design. For me, some of the most interesting and useful tips were in looking from the structure of tales (particularly comparing a simply told story with a good equally compact but more dynamic, convincing and remarkable form). As usual with a Rosenfeld Media book, it's all beautifully presented. Whitney Quesenbery has done the great deal to awaken designers to the power of storytelling. Certainly she's changed the way I method collecting and reporting consumer research. This book may possibly do the same with regard to you.

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Storytelling User Experience Crafting Stories
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